MetricStream Business Continuity Management empowers enterprises to execute and manage an effective business continuity and disaster recovery (DR) program. It provides a flexible, integrated, and robust platform to meet multiple BCM (Business Continuity Management) needs, including business continuity planning, risk assessments, disaster tracking, and recovery action initiation and management.
The product enables a centralized approach to recovery planning and crisis management. Emergency mass notification capabilities, as well as mobile-enabled access to continuity plans and crisis reports (both online and offline), improve response time during a critical event.
Business Continuity Management
Measure Your Program Outcomes
Source: Based on MetricStream customer responses and GRC Journey Business Value Calculator
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80 %decrease in the time taken to create and review a business impact analysis
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40 %reduction in the costs of managing a scaled-up business continuity planning and exercise process
Ensure Uninterrupted Operations, Respond Better and Recover Faster from Disasters
MetricStream Business Continuity Management software, empowers enterprises to execute and manage an effective business continuity and disaster recovery (DR) program. It provides a flexible, integrated, and robust platform to orchestrate business continuity planning, risk assessments, disaster tracking, recovery action initiation, and emergency mass notification in case of crises.
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How Our BCM Software Helps You
Centralized Process and Asset Inventory for Maintaining Organizational Hierarchy
Leverage MetricStream’s centralized library to maintain a hierarchical structure of your organization, including objectives and relationships between processes, sub-processes, and dependent assets.
Proactive Approach to Business Impact Analysis
Trigger Business Impact Analysis (BIA) surveys and automate cumulative criticality scoring through the mapping of Recovery Time Objective (RTO) and Recovery Point Objective (RPO). Map RTO and RPO dependencies through the product’s business process modeling capabilities and visualize them with the Data Explorer.
Structured and Systematic Continuity Planning
Create and maintain continuity plans from templates and link these plans to business processes, critical resources, functions, IT assets, locations, and key contacts. Test business continuity and recovery plans to check if the activities outlined are effective and up-to-date. Manage course corrections with streamlined workflows.
Qualitative and Quantitative Business Continuity Risk Assessments
Perform qualitative and quantitative assessments of business continuity risks impacting key processes and assets. Gain a comprehensive view of aggregated risks across geographies and business units.
Robust Emergency and Crisis Management System
Implement powerful workflows to declare, report, and follow a crisis to closure. Monitor risk profiles, control ownership, and assessment plans. Record the crisis remediation status using real-time graphical charts.
Emergency Mass Notifications for Accelerated Response Strategy
Trigger emergency mass notifications in case of crisis/risk event. Create and manage emergency call trees and user distribution lists, as well as emergency notification templates across 25+ channels.
AI-Powered Intelligent Issue Management
Manage, track, and close issues and actions triggered from risk assessments, planned exercises, and crises. Leverage AI/ML to quickly and intelligently identify issues based on relation and recommend issue classification and action plans.
Integration with Vendor Risk Management to Achieve Business Resilience
Ensure uninterrupted operations across your extended ecosystem by integrating with Third-Party/Vendor Risk Management product. Conduct business continuity assessments and analyze risks across vendors ecosystem.
Mobile Capabilities for Continued Operations
Create and publish business continuity plans on MetricStream’s mobile app anywhere and anytime. Send and track emergency notifications during crisis recovery.
How Our BCM Software Benefits Your Business
- Achieve operational resilience with preparedness across operations, supply chains, and third parties. Strengthen recovery with agile strategies, drive decisions through 360-degree impact analysis, and improve incident response agility via integration with emergency mass notification systems.
Related Resources
Analyst Report
MetricStream Named a Leader in IDC MarketScape 2025 Worldwide GRC Software Report
eBook
Looking into 2025 – A Journey Through GRC Challenges and Priorities
Frequently Asked Questions
MetricStream Business Continuity Management (BCM) is an AI-first software product that empowers enterprises to strengthen business resilience through coordinated response strategies for recovering from business disruptions. It provides a flexible, integrated platform for business continuity planning, risk assessments, disaster tracking, recovery action management, and crisis management—including emergency mass notification capabilities across 25+ communication channels.
According to customer responses and the GRC Journey Business Value Calculator, MetricStream Business Continuity Management has delivered an 80% reduction in the time taken to create and review a business impact analysis and a 40% reduction in the costs of managing a scaled-up business continuity planning and exercise process.
MetricStream Business Continuity Management triggers Business Impact Analysis (BIA) surveys to identify critical assets and processes across the organization. Recovery Time Objective (RTO) and Recovery Point Objective (RPO) dependencies are mapped through the product's business process modeling capabilities and visualized using the Data Explorer. These RTO and RPO mappings help organizations determine which resources and processes must be restored first following a disruption.
MetricStream Business Continuity Management includes emergency mass notification capabilities that allow organizations to create and manage emergency call trees, user distribution lists, and notification templates across more than 25 distinct communication channels. Automated alerts are triggered when a crisis event occurs, ensuring that the right people receive timely notifications through their preferred channels. This integration with Emergency Mass Notification Systems (EMNS) significantly improves response times during a crisis.
MetricStream Business Continuity Management allows organizations to create and maintain continuity plans from pre-defined, customizable templates. Plans are linked to business processes, critical IT assets, key contacts, and geographic locations. Recovery tasks and timelines are defined using Gantt charts. Plan exercises test whether the activities outlined are effective and up-to-date, with test results stored in a centralized register to support continuous improvement.
MetricStream Business Continuity Management provides powerful workflows to declare, report, and manage a crisis through to closure. Risk profiles, control ownership, and assessment plans are monitored in real time during a crisis, and remediation status is recorded using graphical charts. The platform's integration with Emergency Mass Notification Systems allows organizations to communicate and mobilize response teams quickly and through multiple channels simultaneously.
MetricStream Business Continuity Management uses AI in its Intelligent Issue and Action Management capability to quickly identify related issues triggered by risk assessments, plan exercises, and crises. AI recommends issue classifications and appropriate action plans, and tracks issue status at each stage of the management process. This accelerates the response and recovery process by reducing the manual coordination effort during and after a disruption.
MetricStream Business Continuity Management enables both qualitative and quantitative assessments of business continuity risks impacting key processes and assets. Risk assessments can be planned, scheduled, and executed across geographies and business units. Assessment results feed into the business continuity planning process, ensuring that recovery strategies are grounded in an accurate understanding of the organization's actual risk exposure.
MetricStream Business Continuity Management integrates with the broader MetricStream GRC platform, sharing common libraries of risks, controls, assets, and processes. This integration means that issues identified through cyber risk assessments, third-party risk assessments, or operational resilience programs can be automatically surfaced within the BCM workflow, ensuring that business continuity planning reflects the full range of risks the organization faces—not just those identified through standalone BCM exercises.
MetricStream Business Continuity Management is designed for business continuity managers, operational resilience officers, IT disaster recovery professionals, and risk leaders at organizations that require a structured, enterprise-wide approach to continuity planning. It is particularly valuable for organizations in financial services, healthcare, energy, and critical infrastructure sectors, where regulatory requirements mandate formal BCM programs, periodic plan testing, and documented crisis response procedures.