Meet Our 2024 GRC Journey Award Winners

Introduction

As the global leader in governance, risk management, and compliance (GRC), MetricStream takes pride in presenting the GRC Journey Awards annually. These awards recognize and celebrate the remarkable achievements of organizations, business partners, individuals, and customers who have transformed risk into a strategic advantage through their GRC initiatives.

At the 2024 Baltimore GRC Summit, we honored a distinguished group of GRC pioneers who embody the essence of connected, high-impact, and sustainable GRC programs. These trailblazers have set a new standard with their exceptional progress in advancing GRC practices. Explore the inspiring stories of our award winners’ GRC journeys below.

Blue Cross Blue Shield of Michigan - GRC Journey Program Excellence Award, 2024

As a leading health insurance provider, Blue Cross Blue Shield of Michigan (BCBSM) plays a crucial role in offering comprehensive healthcare coverage to millions of residents in Michigan. With a mission to ensure access to affordable, quality healthcare, BCBSM serves as a trusted partner for individuals, families, and businesses across the state. Their extensive network includes a wide range of healthcare professionals, hospitals, and service providers, making them a cornerstone of the Michigan healthcare system.

Recognizing the importance of robust risk and compliance management practices, BCBSM has successfully leveraged the MetricStream software to achieve real-time visibility into compliance metrics and enhance data-tracking and reporting mechanisms.

Watch this video to see Michael Cover from Blue Cross Blue Shield of Michigan discuss how MetricStream has helped them on their GRC journey.

CIBC, GRC Program Excellence Award, 2024

CIBC (Canadian Imperial Bank of Commerce) is a leading North American financial institution headquartered in Toronto’s Financial District. With 48,000 dedicated employees, CIBC serves 14 million clients across Canada, the U.S., and globally, offering a comprehensive range of financial products and services. Guided by a commitment to creating lasting value, CIBC aims to help individuals and businesses achieve their ambitions while contributing to a more secure, equitable, and sustainable future.

With responsibilities for managing assets worth billions of dollars, CIBC is highly focused on identifying, assessing, and managing the interconnected risks in a dynamic marketplace.

Watch this video where Michael Donovan from CIBC explores how the bank used MetricStream to automate and standardize their integrated GRC programs for over 1000 users in multiple locations to manage risks, controls, assessments, and metrics.

Fred Hutchinson Cancer Center - GRC Journey Award, 2024

Fred Hutchinson Cancer Center, based in Seattle, Washington, is an internationally renowned institution dedicated to cancer research, treatment, and prevention.

Following a significant merger that doubled the organization's size, Fred Hutchinson Cancer Center recognized the need for a scalable risk management platform to handle its expanding operations effectively. To address this need, the organization sought a comprehensive tool that could facilitate risk and compliance assessments, incident management, third-party risk management, and the management of a centralized risk register and issues list.

By implementing MetricStream, they established a single source of truth for IT risk data, ensuring consistency and accuracy across the board. The transition to MetricStream has enabled them to accelerate their GRC journey, providing them with the tools necessary to manage risks more efficiently and effectively.

Watch this video to see John Soltys from Fred Hutchinson Cancer Center discuss how they accelerated their GRC journey.

BankUnited, Inc. - GRC Journey Award, 2024

BankUnited, Inc., a prominent bank holding company headquartered in Miami Lakes, Florida, is known for providing a full range of banking and financial services to individual and corporate customers. With a strong focus on innovation and customer service, BankUnited operates through an extensive network of branches across the United States, primarily in Florida and the New York metropolitan area.

To modernize and streamline its GRC functions, BankUnited recognized the need to replace its outdated manual legacy systems with a more efficient, automated approach. BankUnited leveraged MetricStream products and successfully established a more robust GRC framework that not only meets regulatory requirements but also enhances decision-making and fosters a proactive risk management culture within the company. This transformation has positioned BankUnited to better understand and mitigate risks, ensuring the continued delivery of high-quality financial services to their clients.

Watch this video to see Kavitha Singh from BankUnited discuss their GRC journey.

CHN, GRC Journey Award, 2024

CHN is a leading equipment, technology, and services company that operates globally across agriculture and construction, covering over 170 markets. Across a history spanning over two centuries, CNH has always been a pioneer in its sectors and continues to passionately innovate and drive customer efficiency and success.

CHN embarked on a GRC journey in 2018 with MetricStream’s enterprise risk management, policy management and third-party management products, now used by 1000+ employees globally.

Watch Tom Auvil from CHN describe their GRC journey and how they were able to automate end-to-end risk management across the enterprise, increase adoption and drastically reduce risk events and expenses.

BMO Financial Group - GRC Journey Practice Leader Award, 2024

BMO Financial Group, one of the largest financial institutions in North America, has a rich history of providing a broad range of financial products and services to personal, commercial, corporate, and institutional customers. Headquartered in Toronto, Canada, BMO operates with a strong presence across Canada, the United States, and worldwide, committed to delivering excellence in banking, investment, and financial solutions.

BMO Financial Group decided to enhance its GRC program by eliminating manual processes, upgrading technology, standardizing workflows, and improving the productivity of its internal audit program. By working with MetricStream and having a detailed GRC plan in place, BMO has significantly enhanced the speed and agility of its audit department.

Lynda Witter, Sr. Audit Manager – Audit Technology, BMO Financial Group, was awarded the GRC Practice Leader Award for her deep expertise in GRC and for driving the adoption of GRC programs within their organizations. 

Watch this video to see Lynda discuss how they implemented a centralized and streamlined audit management system.

Bank OZK - GRC Journey Visionary Award, 2024

Bank OZK, a leading regional bank headquartered in Little Rock, Arkansas, is known for providing a comprehensive range of financial services to individuals and businesses. With a strong presence across the southern United States, Bank OZK is dedicated to delivering exceptional customer service and innovative financial solutions.

To enhance its GRC capabilities, Bank OZK sought a trusted partner that could support its growing needs. This included the ability to support a comprehensive GRC program featuring a centralized library of risks, controls, processes, issues, and lines of business. Partnering with MetricStream has facilitated better decision-making and enhanced the bank's ability to manage risks effectively.

Arindam Majumdar, Deputy Chief Risk Officer, Bank OZK, was awarded the GRC Journey Visionary Award for his passion for GRC and his clear vision for his organization’s GRC journey.

Watch Arindam discuss how they aligned their ERM and operational risk program vision to their overall GRC vision.

Federal Home Loan Bank of Pittsburg, GRC Practice Leader Award, 2024

As one of 11 Federal Home Loan Banks established by Congress, the Federal Home Loan Bank of Pittsburg has been an integral and reliable part of the financial system since 1932. The bank provides reliable funding and liquidity to its member financial institutions, which include commercial and savings banks, community development financial institutions, credit unions, and insurance companies in Delaware, Pennsylvania, and West Virginia.

Partnering with MetricStream since 2016, the bank has implemented operational risk management to conduct risk assessments and manage issues and loss events, SOX management to adhere to various SOX processes, and internal audit to manage audit artifacts and triage issues.

Tom Proviano, Senior Manager, Technology Risk Oversight – Corporate Risk, Federal Home Loan Bank of Pittsburgh, was awarded the GRC Practice Leader Award in recognition of his deep expertise in GRC and responsibility for driving the adoption of GRC programs in his organizations.

Watch this video where Tom discusses his GRC journey experience with MetricStream.

Navigate Your GRC Journey with Confidence and Expertise

Start your GRC journey with our ConnectedGRC solutions, which include our BusinessGRC, CyberGRC, and ESGRC product suites. With MetricStream ConnectedGRC, your organization is empowered to move beyond the limitations of traditional integrated approaches that focus only on technical program integration. Instead, you gain a connected GRD strategy that delivers a single source of truth, providing comprehensive risk insights essential for building future-ready GRC programs.

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